Faqs

Is My Personal Information Safe?
enwaytrip ensures your credit card information is transmitted over secure lines and is not stored by enwaytrip. enwaytrip uses a mechanism widely used by the e-commerce communities to transfer sensitive data over the Internet called Secure Sockets Layer (SSL). SSL is a protocol that provides communications privacy, authentication and message integrity and prevents eavesdropping, tampering or message forgery by encrypting data.

How Do I Change Or Cancel A Booking?
To change or cancel a booking you can either email us at support@enwaytrip.com or contact us via contact page.

Airline charges or cancellation fees may apply with some fare types. Some reservations on restrictive fares cannot be changed. Penalties on Hotel/ Holiday Packages may vary based on tour type/ seasonality

What Do I Do If I Lose My Ticket?
If you have lost your ticket prior to the day of travel please either e-mail us at: support@enwaytrip.com or contact us via contact page.

We will forward to you a Ticket Indemnity form for completion. This will facilitate the reissue of your ticket. Note the airlines usually charge a reissuance fee. If you lose your ticket on the day of departure, please contact the concerned airline local city office that will coordinate the above procedure.